Below are our most Frequently Asked Questions. If you have a question which is not in this section, please contact us.
Q - Can I book a holiday that is not Saturday to Satuday or Sunday to Sunday?
A - Because of cleaning schedules it is difficult for us to changeover the property on days other than a Sunday (or Saturday for Broadleys). However you can email us your request and we will see if we can accommodate you. Lynden Farm only has a 2 day minimum so is a great option for a shorter stay.
Q - Do you take week end bookings?
A - Usually we do not take weekend bookings for the beach houses. However if we are available a few days out and you are interested in renting for less than a week we will do our best to accommodate you. Please email us your request. (We do not take advance bookings on weekends except at Lynden Farm.)
Q - I am trying to make a reservation online, but am having difficulties.
A - Please email or call Rebecca to assist with your reservation.
Q - Do I have to log in to make a reservation
A - No on our booking system you can just enter your name, mobile and email address each time you book.
Q - Are all of the properties fenced?
A - Yes , all of the beach houses are securley fenced. Lynden Farm is a large property so you will need to keep your dog on a leash when you are outside.
Q - I want to talk to someone before I book.
A - Please feel free to call Rebecca on 0413 059 925
Q- How do I receive the keys to the property?
A- Once we have received your full payment we will advise you of the security code to the key safe. The cleaner will leave the keys in the keyafe for you on the day of check in.
Q - Are dogs allowed inside?
A - Yes we welcome dogs inside at all of our properties.
Q - Will you allow schoolies to book your properties?
A - No we do not accept Schoolies or groups of friends under 25yrs. Family groups are welcome.
Q - Can we hold a wedding on your premises?
A - No, Council regulations do not allow Events, such as a wedding in holiday rental properties. The only exception for this is Lynden Farm. We do allow some small functions at this property. There is a $500 function fee and it must be approved by the owner.
Q: How do I get to North Stradbroke Island and how much does it cost?
A: You can take your car, 4WD or public transport to North Stradbroke Island. The cost varies depending on which option you take. To take your car or 4WD on the barge costs around $150. It is extra to take a trailer, bus or truck. There are discounts available for booking online with stradbrokefrerries.com.au . You can take as many passengers in your vehicle as is the legal limit if you were driving. ie A seatbelt for each passenger in your vehicle. The Big Red Cat is the newest of the barges and has a cafe onboard. All barges are now managed by Stradbroke Ferries.