Below are our most Frequently Asked Questions. If you have a question which is not in this section, please contact us.
Q - Can I book a holiday that is not Saturday to Satuday or Sunday to Sunday?
A - Yes you can check in any available day. Each house has a different minimum stay which is also dependant on the time of year. Generally 3 days minimum in low season and 6 days in Summer or Holiday seasons. (Burleigh Beach House has a 4 day min stay in low season)
Q - Do you take week end bookings?
A - Yes we have a 3 day minimum outside of school holidays except for Oct-Dec where a 6 day min stay applies.
Q - I am trying to make a reservation online, but am having difficulties.
A - Please email or call Rebecca to assist with your reservation.
Q - Do I have to log in to make a reservation
A - No on our booking system you can just enter your name, mobile and email address each time you book.
Q - Are all of the properties fenced?
A - Yes , all of the beach houses are securley fenced. Lynden Farm is a large property so you will need to keep your dog on a leash when you are outside.
Q - I want to talk to someone before I book.
A - Please feel free to call Rebecca on 0413 059 925
Q- How do I receive the keys to the property?
A- Once we have received your full payment we will advise you of the security code to the key safe. The cleaner will leave the keys in the keyafe for you on the day of check in.
Q - Are dogs allowed inside?
A - Yes we welcome dogs inside at all of our properties.
Q - Will you allow schoolies to book your properties?
A - No we do not accept Schoolies or groups of friends under 25yrs. Family groups are welcome.
Q - Can we hold a wedding on your premises?
A - No, Council regulations do not allow Events, such as a wedding in holiday rental properties.
Q: How do I get to North Stradbroke Island and how much does it cost?
A: You can take your car, 4WD or public transport to North Stradbroke Island. The cost varies depending on which option you take. To take your car or 4WD on the barge costs around $200. It is extra to take a trailer, bus or truck. There are discounts available for booking online with stradbrokefrerries.com.au . All barges are now managed by Stradbroke Ferries.
Q: Do you provide linen?
A: At Broadley on Stradbroke Island and at Burleigh Beach House we provide all linen and all beds are made up on arrival. (Please BYO beach towels) At Orangewood at Peregian Beach and Palms at Coolum Beach we ask guests to BYO sheets & towels.
Q: Do you supply coffee machines?
A: Yes all of our houses have a coffee machine. We have a Nespresso machine at all houses except Burleigh Beach House which has an Aldi coffee machine. Please BYO pods for all houses.